Privacy policy

plancks.in (“plancks”, “we”, “us”) runs clipping campaigns: creators pay us to have their long videos cut into short clips, and clippers post those clips on their own Instagram and YouTube pages and are paid for verified views. We are based in Mumbai, Maharashtra, India.

For your personal data we are the data fiduciary under India's Digital Personal Data Protection Act, 2023 (the DPDP Act) and its Rules. You can reach us, and our grievance officer, at contact@plancks.in.

We collect only what we need to run campaigns, pay people and stop fraud.

• Account: your name and email address from Google when you sign in, whether you are a creator or a clipper, and your confirmation that you are 18 or older and accept our terms.
• Pages you post from (clippers): your YouTube channel and Instagram handle, the code you add to your channel description or bio to prove it is yours, and whether we have verified it.
• Payout details (clippers): your UPI ID and the account holder name shown when we send a ₹1 test.
• Clips: links to the clips and drafts you submit, their view counts, and for Instagram, links to the screen recordings of your insights that you share with us from your own Google Drive.
• Money records: payments creators make to us and payouts we make to clippers, with amounts, dates and the UPI or bank reference number (UTR).
• Campaign details (creators): your brief, rates, budget and the footage link you share.
• Messages: what you send through our contact and campaign request forms: name, email, phone or WhatsApp number, channel link and your message.
• Fraud signals: a scrambled code (a keyed hash) made from your internet address when you take certain actions, so we can spot one person running many accounts. We never store the address itself.

We do not collect your PAN, Aadhaar, bank account number, passwords or the contents of your social accounts. We never post on your behalf.

• To create and run your account, and to show you your campaigns, clips and earnings.
• To check that a page and each clip really belong to the clipper who submits them.
• To read and verify views, work out earnings and pay clippers.
• To invoice creators, keep accounts and meet tax and legal duties.
• To find and stop fake views, duplicate accounts and other fraud.
• To reply to your messages and campaign requests.
• To keep the site secure and working.

We process your data with your consent, which you give when you create an account or send us a form, and where the law allows it without consent, such as keeping tax records.

You can withdraw consent at any time by writing to contact@plancks.in. You can also remove a linked page or change your UPI ID from your account settings. Withdrawing consent does not undo what we did before, and we may still keep records the law requires. If you withdraw consent we may no longer be able to pay you or run your campaign.

We do not sell your data or share it for advertising. We share it only as needed to run the service:

• Between creators and clippers: a creator sees the clips submitted to their campaign and the handle each was posted from. A clipper sees a campaign's brief and, after joining, its footage link. Neither sees the other's email, phone or payout details.
• Service providers who process data for us under their own security terms: Supabase (database and sign in, stored in Mumbai, India), Cloudflare (hosting, security, the bot check on our forms and cookieless visit counts) and Google (sign in, and YouTube's official API to read public view counts).
• Banks and UPI apps when we send or receive money.
• Authorities when the law requires it, such as tax authorities or a court order.

Our database is in Mumbai, India. Cloudflare serves the site from its worldwide network, so a request to the site may pass through other countries on the way.

• Account, page and payout details: while your account is open.
• Payment, payout and invoice records: for as long as tax law requires, currently up to 8 years.
• Fraud signals from internet addresses: 90 days.
• Contact and campaign request messages: up to 2 years, or less if you ask us to delete them.

When you close your account we delete or anonymise your data, except records the law requires us to keep.

Under the DPDP Act you can ask us to:

• tell you what personal data we hold about you and how we use it;
• correct or complete data that is wrong or out of date;
• delete your data, subject to records the law requires us to keep;
• hear and resolve a complaint (see our grievance officer page);
• let a person you nominate act for you if you die or cannot act yourself.

Write to contact@plancks.in from the email on your account. We may ask you to confirm who you are. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.

We use only the cookies the site needs: secure sign in cookies that keep you signed in, and a small cookie that tells the page header you are signed in. Our forms use Cloudflare Turnstile to tell people from bots. To see how the site is used we use Cloudflare Web Analytics, which sets no cookies, does not track you across sites and gives us only totals such as page views, countries, devices and the site that sent the visit. We do not use advertising or tracking cookies, so we do not show a cookie banner.

Data travels over HTTPS. Database access is limited by strict rules so each person can read only their own data, and only our server holds the keys that can change money records. Sign in cookies cannot be read by scripts on the page.

No system is perfectly safe. If a breach affects your personal data, we will tell you and the Data Protection Board of India as the law requires, with what happened and what you can do.

plancks is for people 18 and older. We do not knowingly collect data from anyone younger. If you think a child has signed up, tell us and we will delete the account.

When we change this policy we update the date at the top. If a change affects how we use data you already gave us, we will tell you by email or in your account before it applies.